Service and
maintenance.
We take care of our customers. We offer a full service & preventive maintenance every 8 weeks.
Our response time for any repair request is one of the fastest in the industry, ensuring your fleet is operational with minimum downtime.
6x
Annual full service and maintenance
100%
Insured
90%
Repairs fixed under 24 hours
Delve into the realm of ConnectBike’s world-class service. Our seasoned mechanics meticulously ensure every aspect of your e-bike, from cog to wire to bolt, performs flawlessly. Employing a stringent checklist and precise criteria, they conduct comprehensive on-site inspections, guaranteeing unrivalled reliability, safety, and performance. Each motor check, each tyre pressure calibration is executed with expert precision, and no detail escapes their vigilant gaze. As we forge ahead, unwavering in our commitment to uphold the gold standard in service, we continuously innovate and improve. The journey towards excellence is constant, with each completed task setting a new benchmark. At ConnectBike, excellence is not an aim; it is our promise, our norm, and the pulse that drives our unparalleled service.
Domino's Pizza
Battery works well and is long lasting. Lasts more than a day and charging overnight is more than enough. Riders love it. A sturdy bike bike with much better road ability than another supplier’s bikes. Haven’t had any technical defects, so that’s going well.
Take Away Belgium
The new type of electric bike is terrific overall. The battery life is excellent. The bike performed well on bumpy terrain and tram tracks thanks to the wide tyres and in general provide us with more safety.
Take Away Switzerland
It is light and very pleasent to drive, which makes manoeuvring on busy days a lot easier. We also like the design of the bike , all black , thicker tyres. So we don’t get stuck in the tram rails . The pedals are also very comfortable.
De Beren
Bikes are thousand times better than the old one’s. All our delivery workers only want to use the Deliver-E. The boxes hold up well , the bike is very stable -even when on it’s kick stand and it rides superbly. Nothing has broken – it’s sturdy bike and very reliable.
Roadside assistance.
If you break down on the road in the Netherlands, then our ANWB roadside assistance will try to get to you within 60 minutes to resolve the problem. Roadside assistance does not carry any spare parts but can resolve issues such as tightening assembly hardware, replacing an inner tube or removing keys from the lock. If roadside assistance cannot resolve the issue, please contact us.
Terms and conditions of delivery.
Correct delivery
The electric bike is delivered in 100% roadworthy condition, from the system to personalised styling, so that you can use your electric bike immediately. The only thing you need to think about is removing the key from the lock.
Preventive maintenance
Every 8 weeks our Bike Technician pays you a visit to ensure you can enjoy using your electric bike for as long as possible.
Fixed amount per month
You pay a fixed amount per month. No additional costs are charged for maintenance. As long as you take good care of our bike, you’ll never have to pay extra costs. We’ll do the rest.
Test 1 week for free!
Curious about our Deliver-E+ delivery bike? Take it for a test drive, no strings attached.
We will bring our electric delivery bike to your location, so you can test it for a whole
week.
Experience what it is like to deliver carefree. Business / Corporate Customers Only
